Pricing AND SERVICES DETAILS
Simple Hourly Rate
We like to keep things simple. Our hourly rate is £120 + VAT.
If you want to discuss a tailored rate based on a pre-agreed number of hours per month and/or a block of months, we’re happy to have a chat.
Below is a breakdown of the different services we offer, and what’s typically included in each.
On-Demand Support
For organisations needing immediate assistance with their Salesforce platform, on-demand support provides rapid solutions to urgent issues. This service ensures minimal disruption to operations, offering expert guidance when you need it most, without the commitment of a full-time resource.
Common Support Items
- Troubleshooting error messages
- Resolving data import issues
- Fixing report and dashboard problems
- Assisting with user access and permissions
- Addressing workflow rule errors
- Solving integration issues with third-party apps
- Helping with email template setup
- Resolving Flow errors
- Guiding through complex formula field creation
- Assisting with data export challenges
Managed Services
For organisations needing continuous oversight of their Salesforce ecosystem, managed services offer peace of mind. This comprehensive solution provides proactive maintenance, regular updates, and ongoing optimisation, ensuring your Salesforce instance always performs at its best, allowing you to focus on core business activities.
Typical Managed Services
- Regular system health checks
- Proactive performance monitoring
- Scheduled maintenance and updates
- User account management
- Data backup and recovery services
- Security patch implementation
- License management and optimisation
- Sandbox refresh and maintenance
- Release management and testing
- Ongoing system documentation
Bespoke Training
For organisations needing tailored Salesforce education, bespoke training delivers targeted learning experiences. This service ensures your team gains the specific skills required for your unique Salesforce setup, boosting adoption rates and maximising the platform’s value within your organisation’s context.
Example Training Topics
- Role-specific functionality workshops
- Admin certification preparation
- Custom report building sessions
- Advanced formula and validation rule training
- Process Builder and Flow designer courses
- Lightning Experience transition guidance
- Mobile app usage optimisation
- Data quality management best practices
- Change management and user adoption strategies
- Industry-specific Salesforce use case scenarios
Customisation Services
For organisations needing Salesforce to align perfectly with their processes, customisation services create tailor-made solutions. This service adapts the platform to your unique requirements, enhancing workflow efficiency and user experience, ultimately driving better adoption and return on investment.
Customisation examples
- Custom object and field creation
- Flow automation
- Advanced formula field creation
- Automated process design
- Transition from Classic to Lightning
- Implementation of no-code 3rd party apps
- Custom report and dashboard development
- Custom list views and search layouts
- Validation rule creation and modification
- Implementation of new Salesforce features
Audit and Recommend
For organisations needing to optimise their Salesforce implementation, an org audit provides valuable insights. This service thoroughly examines your current setup, identifying areas for improvement and offering actionable recommendations to enhance performance, security, and user adoption.
Typical Areas Investigated
- Data model analysis
- Security and sharing settings review
- Performance bottleneck identification
- Duplicate management evaluation
- User interface optimisation suggestions
- Unused feature identification
- Compliance and governance check
- Scalability assessment
- User adoption evaluation
- Reports and Dashboards evaluation
Book your free diagnostic session
You’re seconds away from booking a diagnostic session. We we will run through how you are currently using Salesforce and the challenges you are facing.
And discuss your Salesforce support and training needs.
Pop your details below and we will be in touch to help you maximise your investment in Salesforce.